logo
ENEN

Privacy policy

1. Confidentiality and Personal Data Protection

1.1. By providing their personal data on the Internet store's website during registration or order placement, the Buyer gives the Seller their voluntary consent to the processing, use (including transfer) of their personal data, as well as the performance of other actions provided for by the Law of Ukraine 'On Personal Data Protection,' without limitation of the term of such consent.

1.2. The Seller undertakes not to disclose the information received from the Buyer. It is not considered a breach for the Seller to provide information to counterparties and third parties acting under an agreement with the Seller, including for the fulfillment of obligations to the Buyer, as well as in cases where the disclosure of such information is required by the current legislation of Ukraine.

1.3. The Buyer is responsible for keeping their personal data up to date. The Seller is not responsible for the inadequate performance or non-performance of their obligations due to the inaccuracy of information about the Buyer or its inconsistency with reality.

2. Other Conditions

2.1. This agreement is concluded on the territory of Ukraine and is governed by the current legislation of Ukraine.

2.2. All disputes arising between the Buyer and the Seller are resolved through negotiations. In case of failure to resolve the disputed issue through negotiations, the Buyer and/or the Seller have the right to seek resolution of the dispute in the courts in accordance with the current legislation of Ukraine.

2.3. The Seller has the right to make changes to this Agreement unilaterally as provided in section 5.2.1 of the Agreement. In addition, changes to the Agreement may also be made by mutual agreement of the Parties in accordance with the current legislation of Ukraine.

Internet Store Security Policy

The administration of the internet store guarantees that the personal data provided to the website will be used properly.

The personal data and contact information of the website user/customer (the 'User') will not be disclosed to third parties, except as required by law or with the User's consent (as indicated below).

The administration of the internet store agrees not to send unwanted or unsolicited emails (spam) to Users, except for important business or communication emails to which the User has given consent. This includes greetings and information about ongoing discounts.

Registered Users can quickly and easily unsubscribe from receiving emails by simply clicking the 'Unsubscribe' link at the end of one of the emails.

Confidentiality

The administration of the internet store respects the personal information of all Users of our store. All activities of the internet store on the Internet are carried out in accordance with current European legislation and Ukrainian legislation. The rules for protecting personal data ('Security Policy') regulate the disclosure of information obtained by the internet store about Users (as mentioned above) who visit it. The administration of the internet store uses collected user personal data in accordance with Law No. 2297-VI 'On the Protection of Personal Data.'

Collection and Processing of Personal Data

All Users can visit the internet store without disclosing any personal data. However, failure to provide the necessary information requested in the relevant information input sections and other sections of the website may result in the inability of the internet store to provide certain services and products to Users. If a User makes a purchase through the website or by phone, the User enters into contractual relations with the administration of the internet store. The User is asked to provide the necessary personal data during the transaction.

For the purpose of fulfilling user requests and other purposes as specified below, the internet store may request the following data from the User: name, surname, date of birth, gender, email and postal addresses, phone number, mobile phone number, age, and other data. The internet store also records data about the User's successful purchases. By voluntarily subscribing to the website or ordering products from the internet store, the User agrees (gives consent) to the inclusion of their personal data in the information system, both manually and automatically, in full and for the purposes specified below, in accordance with the law on the protection of personal data. If the User does not agree to this, they have the right not to use the website and not to provide their personal data to the administration of the internet store.

The administration of the internet store has the right to use disclosed data for the period required to achieve the relevant purpose of processing personal data and mandatory archiving, in accordance with applicable legislation, without harming the obligations of the internet store arising from special regulation. Giving consent to the processing of personal data is voluntary, and the User has the right to withdraw such consent by sending an email to the internet store's email address.

User rights regarding the processing of their personal data are established in the Personal Data Protection Act and include, among other things, the right to update or delete personal data from the internet store's information system. The User also has the right to receive a copy of personal data processed by the internet store and the right to appeal to the Data Protection Authority of Ukraine in case of suspicion of unauthorized use of personal data.

Other Ways of Obtaining Information

In addition to obtaining data through the website, the User may be offered to provide their personal data through written correspondence with the administration of the internet store, in a phone conversation with the administration of the internet store, when placing an order, submitting a service request, during the registration of purchased goods for warranty and post-warranty service, registration for participation in interactive surveys, or any business offers, in the process of exchanging real-time text messages, and so on. In such cases, the User will be separately asked to consent to the processing of their personal data by the administration of the internet store if such consent is required by law.

Purpose of Personal Data Collection and Processing

The administration of the internet store processes personal data for the following purposes:

Performing specific actions to fulfill purchase and sale transactions or other agreements between the administration of the internet store and the User, including payment monitoring and delivery of the User's order;

Providing relevant service support, including services related to the activities of the internet store, such as warranty and post-warranty service, gathering user opinions on the services and products of the internet store, offering Users special deals and promotional campaigns, conducting product surveys, handling user requests for information about the internet store, its products and services, informing the User about internet store updates, improving the store's products and services, and conducting lotteries, contests, and other promotional activities.

Use and Disclosure of Information to Third Parties

The administration of the internet store uses the obtained information solely for personal purposes as mentioned above. Employees of the internet store are obligated to respect the confidentiality of information provided by Users in accordance with applicable laws. Personal data may be disclosed to third parties in cases where the administration of the internet store reasonably deems it necessary. This may also occur for the purpose of preventing fraud, fulfilling obligations, protecting the rights of the internet store, or in cases of corporate changes, such as mergers, acquisitions, sales, or purchases of company assets, and so on.

Automatically Recorded Information (Non-Personal Data)

Upon entering the site (as a registered user), some non-personal information (browser type, number of visits, average visit duration, visited pages) is automatically recorded. This information is used to appropriately respond with the aim of improving the website's content and functionality. This information may be used by the administration of the internet store in the future or shared with third parties, except in cases where the User requests to cease such usage by contacting the store's email address.

Security+

The administration of the internet store intends to protect and manage the personal data of all users of its websites in accordance with Ukrainian law and the Personal Data Protection Act. The administration of the internet store has taken all necessary technical, organizational, and personal measures in accordance with Ukrainian laws, including the Personal Data Protection Act, to ensure the security and protection of user personal data from accidental unlawful destruction or loss, improper handling, unauthorized disclosure or access, as well as from other unlawful forms of use.

Minors

The administration of the internet store strongly recommends that all parents and guardians teach their children to safely and responsibly handle personal data on the internet. Individuals under 18 years of age should not disclose their personal data on the website without the consent of their parents or guardians. The administration of the internet store will never intentionally request personal data from individuals under 18 years of age or use them in any way, and the administration of the internet store confirms that Users of its website are 18 years of age and older.

Links to Other Websites

This Privacy Policy applies to the main page. Some pages on these websites may contain links to other organizations within or outside the internet store's structure. When Users leave the website, they are advised to follow the link and read the privacy policies for each website that collects personal data.

The administration of the internet store does not control the information contained on these websites, as well as the privacy policies applicable to these websites, and is not responsible for any content, goods, or services they offer. Using such websites linked to is subject to the terms and agreements applicable to such websites.

The right to receive information, newsletters, advertising messages, and their cancellation

The administration of the internet store welcomes requests from Users for information about the internet store's privacy policy, which can be sent to the store's email address. Users who do not wish to receive advertising messages (or newsletters) can unsubscribe by sending a corresponding request to this email address.

Notice of Changes

Users will be informed of any changes and additions made to this Privacy Policy. By using the website or ordering goods on the website following the notice of changes to the Security Policy, the User agrees to the changes contained in the updated version in full.